With the new direct thermal printer Citizen CT-S801, Citizen has revolutionised the market for POS printers and presents a powerful receipt printer that sets new standards in speed and performance, as well as in simple operation and service. As the only printer of this type with an integrated LCD display, the CT-S801 simplifies not only configuration, but also is unrivalled in terms of handling and troubleshooting. The decades of experience in developing print systems, as well as the innovation of concept and design, successfully merge in the CT-S801. The printer not only provides a professional solution to the needs of the market, but rather surpasses these.
The integrated LCD display is the key for easy user operation. Along with messages and status information, all error messages are shown on the display. The easy navigation is guaranteed via the user button, whereby uninterrupted use is ensured even for untrained personnel. Especially effective is the off-site diagnosis: errors are directly reported from customers and are clearly assigned by them; the users correct the problem themselves using the instructions – device breakdowns are thus corrected within a few seconds. Moreover, they conduct maintenance and replacement procedures within a brief time directly on-site: a defective cutter is replaced within 30 seconds, the printer head in 90 seconds.
At up to 300 mm per second, the CT-S801 is the fastest direct thermal POS printer on the market. Customers optionally print two-colour, high-quality receipts with 8 dots/mm (203 dpi). Paper widths of 83, 80, 60 and 58 mm as well as paper grades of 65 and 150µm are professionally printed with text, graphics and 2D barcodes. In a split second, the integrated cutter cleanly separates receipts almost noiselessly and makes them available to the user. In addition, complete and partial cuts can be selected using commands. The Quick Clear technology clears paper jams in the cutter module in a single process: if the cutter is jammed from objects or shredded receipts in the cutting area, opening the front cover automatically resets it back in its basic position, thanks to the integrated »self-retracting system«, and it is again immediately ready for use.
To replace receipt rolls, the entire cover opens with only one touch, giving direct access to the periphery of the device and providing more room when reloading. Cumbersome threading of receipts is no longer necessary: simply insert and close the lid – finished! The ingenious aspect here: the soft-opening and closing mechanism prevents jammed fingers.